Regarding handling of fraudulent payments

Dear customers

Thank you for using the Asakusa Yamakichi EC site.

Now, about the title.

Regarding criminal acts due to unauthorized use of credit cards, which have been increasing recently.

I will write about our store's response.

When a customer orders from this site

If a message appears indicating that the payment was made using an unauthorized card

We will be sure to contact our customers.

For customers who have ordered

Please feel free to email or call us within 24 hours.

Thank you for your cooperation.

If you cannot contact us

If there is any doubt that it is the person who made the order

We will cancel your order without notice.。

Fraudulent use of credit cards is an unacceptable criminal act.

To prevent crime

We will continue to provide information in cooperation with site administrators and police authorities.

We want our customers to be able to shop safely on our website.

We will do our best to help you, so thank you for your understanding.

As there are many expensive items,

If you are unsure about purchasing

We will respond to your inquiries by email or phone.